Terms of Service

Effective date: April 13, 2026  |  Version 1.0

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Brilla Consulting Group ("Brilla," "we," or "us"). By accessing our website, requesting a quote, or purchasing any Brilla product, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

1. Services and Scope

Brilla Consulting Group provides geopolitical and economic intelligence products for professional and institutional clients. Our current product portfolio includes:

• Intelligence Reports: published research products covering Pacific Basin geopolitics, critical minerals, and macroeconomic trends in Latin America. These are delivered as digital documents under a limited license described in Section 5.
• Interactive Dashboards: custom data visualization products developed for specific client requirements and delivered under separately agreed specifications.
• Strategic Studies (Estudios ad hoc): bespoke research projects scoped, priced, and delivered under individual engagement letters or statements of work.

These Terms apply to all products and services unless superseded by a separately signed engagement agreement, in which case the engagement agreement controls for the matters it addresses.

2. Engagement Process

Purchases and engagements are initiated as follows:

• Client submits an inquiry via the website contact form or by direct email.
• Brilla issues a formal quote or proposal within the timeframe specified in the response.
• Upon written acceptance of the quote and receipt of the required deposit or full payment, the engagement is confirmed.
• For strategic studies, a Statement of Work (SOW) or engagement letter will be signed by both parties before work commences.

3. Pricing and Payment

Currency: All prices are denominated in United States Dollars (USD) unless otherwise agreed in writing.

Payment terms for intelligence reports: Full payment is required prior to delivery of the report. Accepted payment methods include international wire transfer and other methods confirmed by Brilla in writing.

Payment terms for strategic studies and dashboards: Unless the engagement letter specifies otherwise, the standard schedule is 50% upon engagement confirmation and 50% upon delivery of the final deliverable.

Late payments: Overdue invoices accrue interest at 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) from the due date until payment is received in full. Brilla reserves the right to suspend delivery of services for accounts with outstanding overdue balances.

Taxes: Prices are exclusive of applicable taxes (VAT, withholding tax, etc.). Client is responsible for any taxes imposed by its jurisdiction on the purchase. Where Brilla is required to collect taxes, they will be stated on the invoice.

4. Delivery and Acceptance

Intelligence reports are delivered digitally (PDF or equivalent format) to the email address designated by the client upon payment confirmation. Delivery is deemed complete upon transmission to the designated address.

For strategic studies and dashboards, delivery milestones and acceptance criteria are defined in the engagement SOW. Unless the client provides written notice of material non-conformance within 10 business days of delivery, the deliverable is deemed accepted.

Brilla is not responsible for delivery failures caused by incorrect contact information provided by the client, spam filters, or technical issues outside Brilla's control.

5. Report License

Upon full payment, Brilla grants the purchasing organization a non-exclusive, non-transferable, single-entity license to:

• Read and internally reference the delivered report.
• Reproduce excerpts internally for analysis, presentations, or board materials, provided Brilla is cited as the source.

This license explicitly does not permit:

• Resale, redistribution, or sublicensing of the report to third parties in whole or in part.
• Publication of report content in external-facing materials (press releases, public websites, published research) without Brilla's prior written consent.
• Transfer of the license to affiliated entities, parent companies, or subsidiaries unless explicitly agreed in writing.
• Use of report content to develop competing intelligence products or derivative works.

Reports purchased by consulting or advisory firms may not be used as deliverables to their own clients without a separate multi-entity license agreement. Contact staff@brilla-group.com to inquire about expanded licensing.

6. Intellectual Property

All Brilla reports, methodologies, frameworks, data compilations, visualizations, and website content are the exclusive intellectual property of Brilla Consulting Group and are protected by applicable copyright, trade secret, and intellectual property laws. The purchase of a report does not transfer any intellectual property rights to the client beyond the limited license described in Section 5.

The Brilla name, logo, and associated marks are trademarks of Brilla Consulting Group. No license to use these marks is granted by these Terms.

7. Confidentiality

Client information: Brilla treats all non-public information shared by clients in connection with an engagement as strictly confidential. We will not disclose client-specific information, project details, or business intelligence shared with us to third parties, except as required by law or with the client's express consent.

Report confidentiality: Clients are responsible for maintaining appropriate internal controls to prevent unauthorized access to delivered reports. Reports that are marked confidential or restricted are intended solely for the named recipient organization.

For engagements requiring a formal Non-Disclosure Agreement (NDA) prior to scope discussion, Brilla will execute a mutual NDA upon request. Contact staff@brilla-group.com.

8. Disclaimer of Warranties

Brilla's reports and studies are based on sources and methodologies we believe to be reliable and professionally sound. However, all deliverables are provided "as is" for informational purposes. Brilla makes no warranties, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Guarantees that any analysis, forecast, or projection will prove accurate or complete.
• Warranties that our information is free from errors or reflects all available market data at the time of publication.

Brilla's work constitutes professional intelligence analysis, not investment advice, legal advice, or financial planning services. See our full Disclaimer Glossary.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Brilla's total liability to any client for claims arising out of or related to these Terms or any Brilla product shall not exceed the total fees paid by that client to Brilla in the 12 months preceding the claim.

In no event shall Brilla be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or loss of business opportunity, even if advised of the possibility of such damages.

This limitation applies regardless of the form of the claim, whether in contract, tort (including negligence), statute, or otherwise.

10. Termination

Clients may cancel a strategic study engagement prior to the commencement of work for a full refund of any advance payment. Once work has commenced, cancellations are subject to a fee equal to the value of work completed at the time of cancellation, as determined in good faith by Brilla.

Intelligence reports are non-refundable once delivered. If a report is materially defective or substantially incomplete due to an error by Brilla, we will issue a corrected version or a partial credit at our discretion.

Brilla reserves the right to decline or terminate any engagement at its discretion, in which case all fees paid for undelivered work will be refunded.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ecuador, without regard to its conflict of law provisions.

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If negotiation fails within 30 days, disputes shall be submitted to binding arbitration under the UNCITRAL Arbitration Rules. The arbitration shall be conducted in English or Spanish (or both, as agreed), with the seat of arbitration in a mutually agreed location.

Nothing in this section prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction to protect intellectual property or confidential information.

12. General Provisions

• Entire agreement: These Terms, together with any applicable engagement letter or SOW, constitute the entire agreement between Brilla and the client and supersede all prior negotiations or representations regarding the subject matter.
• Modifications: Brilla may update these Terms from time to time. Material changes will be communicated to active clients. Continued engagement after the effective date of changes constitutes acceptance.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.
• No waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of Brilla's right to enforce it in the future.
• Assignment: Clients may not assign rights or obligations under these Terms without Brilla's prior written consent. Brilla may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

13. Contact